Terms of Service

Last Updated: 11 February 2026

Pally Technologies, Inc.

A Delaware Corporation

These Terms of Service (“Terms”) are a binding agreement between you (“you,” “your”) and Pally Technologies, Inc., a Delaware corporation (“Pally,” “we,” “us,” or “our”).

By downloading, installing, accessing, or using the Pally macOS application (the “App”), you agree to these Terms.

If you do not agree, you must not use the App.

1. Overview

Pally is a unified messaging and personal relationship tool designed for individual users.

The App processes your message content locally on your device. Only limited contact identifiers are transmitted to our servers for automatic enrichment, as described in our Privacy Policy.

These Terms govern:

Your use of the App
Your subscription and billing relationship with us
Your rights and obligations
Our rights, remedies, and limitations
The use of Pally’s backend services, authentication, enrichment, email, analytics, and support

The Pally Privacy Policy is incorporated by reference.

2. Eligibility

You must:

Be at least 16 years old
Have the legal capacity to enter into these Terms
Use the App in compliance with all applicable laws

We may refuse service to anyone for any lawful reason.

3. License

Subject to these Terms, Pally grants you a limited, personal, non-exclusive, non-transferable, revocable license to:

Download, install, and use the App
Use the App for any lawful personal, professional, or commercial activities

3.1 Restrictions

You may not:

Reverse engineer, decompile, disassemble, or attempt to derive source code
Modify, adapt, or create derivative works
Sell, sublicense, lease, lend, or redistribute the App
Use the App to create a competing service
Use automation, scraping, or bots to access our systems
Circumvent licensing, authentication, or subscription controls
Access or use the App in a multi-user, organizational, or enterprise environment without our express written permission
Interfere with, disrupt, or overload our servers, API endpoints, or infrastructure

We reserve all rights not expressly granted.

4. User Account

To access certain features, you must create an account through WorkOS authentication. You agree to:

Provide accurate account information
Maintain the confidentiality of your credentials
Not share your account with others
Notify us immediately of unauthorized access

You are responsible for all activity under your account.

5. Acceptable Use

You agree not to:

Use the App for any illegal, harmful, or abusive activity
Upload or transmit malware
Attempt to bypass or interfere with security
Use the App to violate privacy laws or send unauthorized communications
Use the App in ways that violate intellectual property rights

We may suspend or terminate your account for violation of these Terms.

6. Data Processing & Privacy

Your use of the App is governed by our Privacy Policy.

Key points:

Local Data

Message content and local relationship analytics remain on your device.

Contact Enrichment

Limited contact identifiers (name, email, phone number, company) are automatically transmitted to our servers to enrich your contacts.

Service Providers

We use:

WorkOS (authentication)
Stripe (billing)
Loops (email communication)
PostHog (analytics)
AWS (hosting)

None receive your message content.

Your Responsibilities

You are responsible for ensuring your use of imported or managed data complies with applicable laws.

7. Subscriptions & Billing

7.1 Payments

Subscriptions are billed through Stripe.

By subscribing, you agree to Stripe’s terms.

7.2 Auto-Renewal

Your subscription renews automatically unless you cancel.

7.3 Price Changes

We may adjust pricing. We will provide notice. Continued use constitutes acceptance.

7.4 Cancellation

You may cancel at any time. Access continues until the end of the billing period.

7.5 Refunds

Refunds are granted at our sole discretion.

8. Updates

Pally may automatically update to:

Add features
Fix bugs
Improve performance
Maintain security
Change or remove features

We are not obligated to maintain backward compatibility.

9. Intellectual Property

The App, design, trademarks, logos, interfaces, source code, content, and all intellectual property rights belong exclusively to Pally Technologies, Inc.

You may not use our IP without written permission.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR RELIABILITY
AVAILABILITY, SECURITY, OR PERFORMANCE

WE DO NOT WARRANT THAT:

THE APP WILL BE ERROR-FREE OR UNINTERRUPTED
DEFECTS WILL BE CORRECTED
THE APP WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS

YOU USE THE APP AT YOUR OWN RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

PALLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF:

PROFITS
BUSINESS
GOODWILL
DATA
USE

OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED:

(A) THE AMOUNT YOU PAID US IN THE PAST TWELVE (12) MONTHS, OR (B) FIFTY U.S. DOLLARS ($50), WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations; if so, our liability is limited to the maximum extent allowed.

12. Indemnification

You agree to indemnify, defend, and hold harmless Pally, its officers, directors, employees, contractors, and agents from any claims, damages, liabilities, losses, or expenses (including legal fees) arising out of:

Your use of the App
Your violation of these Terms
Your violation of any law or third-party right
Any data you import, store, manage, or process through the App

13. Termination

We may suspend or terminate your account and access to the App at our sole discretion if:

You violate these Terms
We discontinue any portion of the App
We reasonably believe your use poses a risk to us or others

Upon termination:

Your license ends immediately
You must stop using the App
Local data remains on your device until you delete it

14. Mandatory Arbitration & Class Action Waiver

THIS SECTION AFFECTS YOUR LEGAL RIGHTS. READ IT CAREFULLY.

14.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App shall be resolved exclusively by binding arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

You and Pally agree to waive your right to trial by jury.

14.2 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW:

YOU AND PALLY AGREE THAT ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

The arbitrator may not preside over any class or representative proceeding.

You waive any right to participate in a class action or class arbitration.